Support
Support - CGateway offers support to all Churches of any denominations and non-denominations alike. The only requirement to use the system is that, user must believe that Jesus Christ is the son of the Most High God. Using the system is very simple as most of the process involve simple clicking of buttons to accomplish many tasks, apart from the registrations processing utilities, and navigating to one's desire pages. In these areas, the "HELP" menu options will be very useful.
Secondly, the other area that may be of concern is during file uploading process. This process sometime, takes longer time to upload files, patience is the key to success when this happen.
There are two separate system levels involved when it comes to using the CGateway sites. Both of them can be used individually or togetherness as a unit. There is the front level1 system which is the CGateway company system itself, and there is the second back level2 system, that serves as the Church system in completion. Both works hand in hand for the completeness of the operations involving total processing. Level2 system has many layers with each layer, representing each Church Organization respectfully.
Level1 system contains the CGateway front home page where access to the rest of the system pages starts from. All users comes in through this page. CGateway staff members also log in from this page to tackle all issues concerning level1 and level2 systems. On the other hand, level2 system is for the church organizations members. Public also have access to this level to view publicized events. Support to level2 system, will be provided for, by each church branches that uses that system, while the root page to the level2 system will be managed by the CGateway company or leave blank. Supports are available to both levels through the CGateway staffing and the selected members of the church organization groups.
The staff of CGateway are here to help you avoid issues anytime. You can always reach us at - support@cgateway.org - on any issues that may be of concern to you.